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CIV in the Netherlands

 

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CIV in the Netherlands

Henk Groenevelt, head CIV

EUROFOOT

Brussels, Belgium

15rd April 2002

 

 

The organisers have asked me to say something about the Dutch Central Information Unit for Hooliganism – or as it’s better known, the CIV. We date back to 1986 and that makes us the oldest national information centre dedicated to soccer hooliganism in Europe. I don’t know if the old age of 16 is something to be proud of because – if anything – it shows the size of the problems we face in Holland. In fact I envy countries that only need a SINGLE national information centre run by a single officer for whom football hooliganism is one of several tasks.

 

But, let me tell you about our CIV. I shall not pretend that we have an ideal situation. What we do have - the experience built up, and so on - has come from the developments, the organisation structure and the culture within the Netherlands. Indeed, I do not believe that all of this can be “parachuted in” to other countries, just as it is – even if you wanted it. But I do believe that our experience enables us to give tips and suggestions for organising an expert national information centre.

 

At this point may I also say that we would be very happy to back-up other countries with information and by showing them the CIV in action. We are also willing to make working visits (to your countries) to put matters in a wider context.

 

My programme looks like this:

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the history and set-up of the CIV;

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the organisational embedding of the CIV within the Dutch police service;

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the organisation of the CIV;

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the tasks of the CIV;

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the CIV’s partners

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the National Football Hooliganism Database (VVS)

 

The history and the set-up of the CIV.

In 1984 questions were asked in the Dutch parliament about the approach to football hooliganism. At the time the ministers of the Interior and of Justice agreed that they would take a co-ordinated and integrated approach. Among other things, a project group was set up to make concrete proposals. It was also indicated that the integrated approach would depend on all parties getting the information they needed. To realise this it was decided to form a national information centre. This information centre was to collect information on methods used by the police, on the various organisations – like local authorities, the police, the Crown Prosecution Service, the Dutch Football Association (the KNVB), the clubs and Dutch Railways. In particular it would focus on measures taken, match schedules etc. It was to be an accessible information point for all co-operating organisations.

 

Until that time available information was scattered across all the many relevant organisations and institutions. Often it was not accessible and not transparent – which did not help the objective of co-ordination.

 

In 1985 the Mayor of Utrecht – in his position as director of city police – offered the minister of the Interior to bring the central information unit under the umbrella of the Utrecht police. And that is what eventually happened on 1 March 1986.

 

Organisational embedding of the CIV in the Netherlands police service.

First of all, let me tell you something about the management and general organisation of the police service in the Netherlands. There are strong links here with the position and tasks of the CIV.

Obviously, this differs from country to country. And this is another reason why it cannot just be translated to another climate, structure and culture.

As I said, in 1986 the CIV was brought under the Utrecht City Police. Back in those days we had two sorts of civil police: municipal forces – linked to towns and cities – and the Rijks- or national police force with certain nationwide tasks and duties for policing smaller towns and country areas.

In 1993 the whole police set-up was re-organised. We then had 165 independent municipal forces and the national police were converted into regional police with nationwide, back-up services. The Netherlands now has 25 police regions and one national region. The regions are autonomous and are financed by the ministry of the Interior.

 

The mayor of the largest city in a region is responsible for the organisation and management of the regional police. Among other things he or she will account to the minister of the Interior for the finances. The minister does not have any direct authority over the police, but, obviously, he or she holds the strings of the purse and this gives some room for steering!

The mayor of each town or city is responsible for public order and this duty is NOT simply delegated to the mayor of the biggest city. So, ensuring good policing requires good consultation between the various mayors of the various municipalities.

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Criminal investigation is the task of the senior Crown Prosecutor. And the Crown Prosecution Service is also divided up into a number of national regions.

Mayors, police and crown prosecutors consult on public order and safety at regional and local levels. And they set the priorities for the police.

 

The national region is in fact a nationwide back-up service of specialities. These include air police, Interpol, highway police, national criminal databases etc.

Almost all the nationwide services or specialities come under this nationwide region. But the CIV has been left with the Utrecht regional police force.

In terms of content the head of the regional police has no say about the CIV. He is responsible for management. In other words the police chief is responsible for the basic conditions that enable CIV to function smoothly – like finance, personnel policy and so on. The ministry of the Interior gives the Utrecht regional force funding exclusively for the CIV.

 

Following the 1993 reorganisation, there was structural consultation involving all the regional police chiefs, with the objective of fine-tuning the details. Each police chief was given a special area of attention. So, the head of the Gelderland-Central force got the football hooliganism portfolio. In fact, he directs the CIV and the CIV is his advisor on issues around football hooliganism. He also has a sort of sounding board called the Football Advisory Group. This includes a number of senior police officers, from several regions. All of them are experts.

 

We have a very pragmatic relationship with the ministry of the Interior. Like in many countries the ministry of the Interior is directly responsible for the whole police service – and the CIV is a police department. But unlike other police departments we interact directly with the ministry of the Interior.  We don’t have to go via a senior officer.

 

Strictly speaking, in formal terms, the ministry of the Interior has no authority on the CIV. But as we work very closely together, and because of the frequent questions from the politicians, in practice we see this ministry as a “client”. We advise the ministry of the Interior directly  – without the mediation of the responsible chief of police. Certainly, we inform him, but with our more-or-less independent position, we do not exclusively represent the police standpoint.

I can also make direct applications to the ministry – perhaps for additional financing - without the mediation of the portfolio holder or the regional chief of police. And I can  also negotiate directly with the ministry.

 

I think it is fair to say that the CIV takes a unique position in the police system. This is partly because we do not work exclusively for the police. I do not know how long this situation will continue. An evaluation of the position, tasks, manpower and desired quality is planned for this year. I am behind this study because I believe that, in the  end, the CIV can only come out stronger.

 

The organisation of the CIV.

The CIV started with one supervisor and two staff – one fulltime and one part-time. By the early 1990s we had a team of  4 – each with a full day’s work combating football hooliganism. By the mid-1990s the problems had grown to such a level – especially in 1997, which I’ll come back to – that it was decided to reinforce the CIV with two more staffers. In fact these were analysts. That brings the CIV up to the team of 6 we have today. And it is quite possible the evaluation of the CIV may recommend one or two more reinforcements.

 

As head of the CIV I’m responsible for the unit and for its image in the outside world. Our team also includes policy staffers, one person specialising in operational contacts, two analysts and a secretary. Thanks to developments and demands, instead of two fulltime analysts, we have analysts with a definite ICT background

 

The CIV cannot exist without partners. However, the most important colleagues are our fellow police officers in the regions. Without them there would be no CIV and without the CIV they would not get the information they need.

In the Netherlands there is an agreement that every professional football club has its own police officer. He or she is responsible for safety measures at matches. We call them “football co-ordinators”. They know their clubs inside out. The same goes for the supporters in the local town. They are our most important information “users” and sources of information. We have a very good relationship with these officers. There is an intensive exchange of information and the CIV gives support where necessary.

For the co-ordinators the CIV is also a source of information on national and international policy. And, sometimes we are used  to raise certain issues nationwide.

Twice a year, in January and August, we organise a conference with the co-ordinators. This is to discuss problems and clarify new regulations. Usually we invite a guest speaker to shine some light on an issue – or to confront these officers with an alternative approach to a problem. This can be very useful when a given matter needs explaining.

In short, we have quite a good and intensive contact with the football co-ordinators. Indeed, we talk on the phone almost every week.

 

Tasks of the CIV.

As I mentioned, in 1997 football hooliganism escalated. Supporters of Ajax and Feyenoord had a planned fight, which left one Ajax supporter dead. This was unacceptable for the government and all the other parties involved in combating football hooliganism. The ministries of the Interior, Justice and  Health, Welfare & Sport, together with the municipal authorities, the police, the Crown Prosecution Service, the Dutch Football Association and the clubs, reached a number of agreements. These were formalised in a policy framework on combating football hooliganism

Under this policy document the CIV was given the job of monitoring a number of  the agreements. For this reason our work divides into operational and policy support tasks:

 

These tasks are:

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collecting and distributing information on a national and  international basis;

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providing support for parties involved in football;

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management and control of national data;

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trend analysis, policy and investigation;

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co-ordination and control tasks under the “Policy Framework for Combating football hooliganism and violence”;

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advice around policy, and

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maintaining international contacts including international police support around the national team.

 

1. Collecting and distributing information on a national and  international basis;

Their actual content must be reasonably clear to everyone. Over the course of time we have acquired a lot of data. This also covers the clubs and the way foreign supporters behave. At the national level our key sources are the football co-ordinators. For four years they have been linked up in a national database where they can input their own information. I’ll come back to this in a short while.

And, there are also set procedures for exchanging information.

 

Since 1999 the Football Hooligan Hotline is operational. This national telephone number gives people the opportunity to call and report matters relating to football hooliganism.

The CIV manage this hotline. We analyse the information we get and pass it through to the police. The judgement of the value of the information is not easy, because of most people give the information anonymous.

 

2. Providing support for parties involved in football;

The second task is also quite clear. With our expertise we can provide support for a whole range of organisations and bodies. Support that is requested – and support that we give of our own initiative. Often these parties are the football co-ordinators and the Crown Prosecution Service. And we regularly attend matches.

 

3. Management and control of national data;

The management and control of the National Football Hooliganism Database is rather a special task. This database, or VVS, contains a very large quantity of information from and for the various partners in combating football hooliganism.

The most important data in the VVS are:

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reports on matches, incidents, crowd numbers etc.

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policing (“types” of police, numbers and hours)

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arrested supporters;

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supporters who have a stadium ban, with or without a photo;

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action taken by the police after an arrest (dropping a case, cash fine or charge);

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action taken by the Crown Prosecution Service on the basis of the charge made by the police (cash fine or court summons);

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the court verdict (not guilty or some sort of penalty);

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action taken by the Dutch football association in regard to a possible stadium ban.

 

These and other data are important for several partners. Partner “B” may only be able to take a next step if partner “A” has already made its contribution. We call it the chain approach. And, here again, as we all know, “The chain is as strong as its weakest link”.

It is the task of the CIV to ensure that all information is input into the VVS as soon as possible, so that it is available to the other and/or next partner.

 

The partners linked into the VVS are:

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the football co-ordinators;

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the Crown Prosecution Service

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the Dutch Football Association

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and certain clubs.

 

Combating football hooliganism is still a high priority in the Netherlands. The aim is to process arrested supporters as fast as possible – so that punishment follows while the offence is still fresh in the mind. Thanks to the VVS we can monitor developments very well. And the same applies to the other partners linked in the network. At the same time the CIV has to be active here. In plain language that means regular notes to colleagues that they must complete the processing of a certain case – like making out a charge. We also remind the Crown Prosecution Service if and when they need to complete work around certain cases (or, at least we mention when nothing has been done). The action they take is reported in the VVS. No action means no report - and so we can check on progress. The same applies to civil stadium bans by the Dutch Football Association.

The CIV can see exactly who has done what – and how long it takes before a criminal case is completed.

In fact we monitor the process of a VVS network partner and help their memories. Apparently this is quite a unique situation, with the national information unit more or less checking on the Crown Prosecution Service to ensure rapid processing of cases. Anyway, this situation is accepted in the Netherlands and it works in good harmony.

It is regarded as an important task, based on mutual agreements rather than a hierarchy. Self evidently, the way we carry out the task is crucial for acceptance of the message.

 

4.  Trend analysis, policy and investigation.

The task around analysis of data and trends is obvious, but here are some examples:

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the shift of incidents from inside to outside the stadium;

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the drop in the age of football hooligans;

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intimidation and threats towards institutions and individuals;

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policing;

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the increasing number of first offenders.

 

5.  Co-ordination and control tasks under the “Policy Framework for Combating  football hooliganism and violence”;

The monitoring or control function given to the CIV after establishment of the Policy Framework in 1997 is comparable to our role with the VVS.

 

As part of the Policy Framework, agreements were made on allocation of responsibilities and tasking. As the CIV we have to monitor these agreements on a regular basis. We do so in regard to police tasks and we report on it to the senior police officer with the national portfolio for football hooliganism. The same applies for tasks allocated to the municipal authorities and the mayors. And so, for example, in early 1999 we completed a study into agreements, which the municipal authorities, under the authority of the mayor, were meant to make with the police, the Crown Prosecution Service and the clubs. These agreements were to be formalised in local covenants. Our study showed that in several towns the quality of these covenants was not in line with agreements.

We reported our findings to the ministry of the Interior. Later on it appeared that several municipalities did not agree with our findings – and there were angry reactions from several mayors.

 

6.  Advice around policy

The CIV has a large store of knowledge. This is not confined to incidents but it also includes the policy of various national and international institutions. In some cases we are viewed as the “friendly spider in the web”.

Thanks to our knowledge, experience and overall view – and the national and international levels – we are regularly consulted by the police, the Dutch Football Association, the ministry of the Interior and other institutions. We also sit in various committees and ad hoc working groups. Indeed, the fact that out input is valued so highly puts heavy pressure on our staff. If the CIV does not put up well-founded arguments – it loses its credibility.

The media also appreciates our independent, expert opinion.

 

       Maintaining international contacts including international police support

around the national team.

The ministry of the Interior has appointed the CIV as the Dutch contact point in the international context of public order around football hooliganism. This task has been expanded due to the increase in international competitions and the increasing demand for information, within this scene.

All information which is sent abroad in regard to a given match comes from the CIV. We also ensure that other “stakeholders” like the border patrol, are kept up to date. When he comes to talk about the Holland-England game, Henk te Roller will give more detail on this particular role of the CIV.

 

In the meantime we have also been devoting a lot of effort to creating a good international exchange of information. That includes information after the match.

As many of you will know, last year we organised a gathering in the context of the Champions League. Invitations went to all national information centres from the countries involved, and colleagues from the hometowns of the actual football clubs. We have decided to do the same this year, on the 10th of September.

Our aim is to collect all the information on the matches. To this we will add first-hand experience from the club profiles we received at the start of the Champions League. We certainly hope that we can give our colleagues who come to the meeting even more information than last year. One thing is very clear – co-operation from and between the various national information points is crucial. From our side we are willing to invest time and money. Hopefully, you will be willing to provide the necessary information. Here again, we have the principle of the chain being as strong as its weakest link.

 

The CIV also frequently joins in Dutch delegations to international gatherings such as  committee meetings of the Council of Europe and the European Union.

Lastly, we are responsible for deployment of the national police spotter’s team at home matches, and matches abroad, involving the Dutch national team.

So much for the tasks of the CIV.

 

CIV’s partners.

The VVS is our main tool – and the resource with the most information. As I mentioned, the main partners are linked up to this database.

Alongside the partners we also consult regularly with the following institutions:

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the ministry of the Interior

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the ministry of Justice

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the ministry of Health, Welfare and Sport

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the Dutch Football Association

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universities

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research bodies

 

To summarise.

Over the past several years the CIV has built up a very large store of expertise. We have a lot of information at our disposal  and we have the necessary authority within several  organisations. This puts us under considerable pressure. Obviously we have to watch out carefully for commercial and political interests; and we have to deliver a quality product. The authorities and the political community in particular respect the opinion of the CIV. We always aim for a neutral position, and although we belong to the police service, (if necessary) we do criticise the police – among others.

 

 

The VVS.

The VVS belongs to the CIV. We manage the application and we decide who can join the network. Each partner has its own level of authorisation. Put another way – not everyone gets to see everything. The VVS has rules on privacy.

Funding to run the system comes from the ministry of the Interior.

One of our tasks is also to act as helpdesk for the users. This explains why our analysts also need some background in ICT.

Links between the police and Crown Prosecution Service are on a secure police network. Links to the Dutch Football Association and the clubs are on a secure ISDN call-in module.

 

One final piece of information - we are always ready to make our VVS system available to other parties. And if this requires support – we will be happy to give it.

 

 

Henk Groenevelt

Chief Superintendent

Head CIV

 

 
 

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